What Are Cookies
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners.
Cookies do not contain personally identifiable information on their own, but data we collect through cookies may be linked to other information we hold about you. Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remaining on your device for a set period or until manually deleted).
Why We Use Cookies
PHV Solutions d.o.o. and its platforms (CreaticoAI, Lumina Events) use cookies for the following purposes:
Essential operation — to enable core functionality such as user authentication, session management, and security features. Without these cookies, our services cannot function properly.
Performance & analytics — to understand how visitors interact with our websites, which pages are most popular, where users come from, and how we can improve the experience.
Affiliate attribution — to track referrals from our affiliate partners and ensure proper commission attribution for a 60-day window after an affiliate link click.
Preferences — to remember your settings, language preferences, and choices so you don't need to re-enter them on each visit.
Types of Cookies We Use
The table below details the specific cookies used across our platforms:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Required | Maintains your login session across pages | Session |
| csrf_token | Required | Protects against cross-site request forgery attacks | Session |
| cookie_consent | Required | Stores your cookie consent preferences | 12 months |
| _ga, _ga_* | Analytics | Google Analytics 4 — tracks sessions, page views, and user behaviour | 24 months |
| _gid | Analytics | Google Analytics — distinguishes users | 24 hours |
| rfsn | Affiliate | Refersion affiliate tracking — attributes conversions to affiliate partners | 60 days |
| _fbp | Marketing | Facebook Pixel — used to deliver and measure Meta advertising | 90 days |
| lang | Preferences | Stores your selected language (HR/EN) | 12 months |
Third-Party Cookies
Some cookies on our platforms are set by third-party services we use. These third parties have their own privacy and cookie policies and we have no direct control over them:
Google Analytics (Google LLC) — We use Google Analytics 4 to analyse website traffic and user behaviour. Google may transfer data to the United States. You can opt out using the Google Analytics Opt-out Browser Add-on.
Refersion Inc. — Our affiliate programme is managed through Refersion. When you click an affiliate link, Refersion sets a tracking cookie to attribute any resulting purchase to the appropriate affiliate partner. See Refersion's Privacy Policy for details.
Meta Platforms Inc. — We use the Facebook Pixel for ad performance measurement on our paid campaigns. See Meta's Cookie Policy for details.
Stripe Inc. — Our payment processor may set cookies during the checkout process for fraud prevention and payment security purposes.
Affiliate Tracking Cookies
If you arrive at our website through an affiliate link, we set a tracking cookie (via Refersion) that lasts for 60 days. This cookie allows us to attribute any purchase you make within that window to the referring affiliate partner and pay them their commission accordingly.
The affiliate tracking cookie does not collect personally identifiable information. It records only a unique identifier linking your visit to a specific affiliate partner. If you make a purchase, this identifier is matched to your transaction to calculate the correct commission.
If you are an affiliate partner yourself, your affiliate dashboard at Refersion may also use cookies to keep you logged in and to display your real-time performance data.
How to Control Cookies
You have several options for managing cookies:
Browser settings — Most browsers allow you to refuse or delete cookies via their settings. Note that disabling cookies may affect the functionality of our services. Links to browser-specific instructions: Chrome, Firefox, Safari, Edge.
Cookie consent banner — When you first visit our websites, you are presented with a consent banner allowing you to accept or decline non-essential cookies (analytics, marketing). You can update your preferences at any time by clearing your browser cookies and revisiting the site.
Opt-out tools — For Google Analytics, you can use the official opt-out browser add-on. For interest-based advertising, visit Your Online Choices (EU).
Please note that essential cookies cannot be disabled as they are strictly necessary for the secure and functional operation of our platforms.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our websites.
We encourage you to review this policy periodically to stay informed about how we use cookies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
PHV Solutions d.o.o.
Zagreb, Croatia · info@phv-solutions.com
Website: phv-solutions.com